Customer Service Policy

At TheraBreathStore, we are committed to providing responsive, helpful, and reliable customer service for all shoppers.

  1. Inquiry Support

    We answer all customer emails sent to [email protected] within 24 business hours. Our team assists with product information, usage guidance, order status checks, and general shopping questions.

  2. Order Assistance

    We help customers track shipments, confirm order details, and resolve issues related to fulfillment, product condition, or delivery concerns quickly and clearly.

  3. Product Authenticity & Advice

    We guarantee all items sold are authentic TheraBreath products. We provide accurate usage instructions and oral care tips to help customers choose the right products for their needs.

  4. Issue Resolution

    If you experience problems with your order or products, we will work diligently to find a fair and reasonable solution, ensuring your satisfaction and trust.